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Frequently asked questions

Prices are in New Zealand Dollars

Yay!  For many countries, this means that you will pay less at checkout, due to the rate of the New Zealand exchange rate.  Work it out by using a currency converter.

New Zealand Goods and Services Tax (GST)

New Zealand GST is paid by me, the Artist.

Duties, Fees and Taxes by the Buyers own country

Depending on where you live, there may be importing duties, fees and taxes.  This will be paid by you, the Buyer. I recommend finding out what duties you may have to pay before making a purchase.

Payment Options

Cash or direct payment

I accept payments in cash, or direct payment to my bank account.

Please email me directly, rather than using the purchase option via the Cart.

If two emails come through for the same painting the first email received will be rewarded the sale.

 

Direct credit or Credit card

I accept payment via Paypal through my website, which will enable you to pay via credit card. 

I also accept payments via Xoom (a Paypal service). Xoom is not available through my website. Please email me and I will send you an invoice for you to transfer the money via this method.

 

Please expect a small surcharge from the paypal services for credit card use. The amount can be viewed under their terms and conditions.

How do I purchase an artwork? 

  1. If you would like to purchase an artwork, click on the picture of the artwork and click on "Add to Cart".

  2. Then click on "View Cart" to head to the checkout.

  3. You can add, or delete items on this page.

  4. Under "Order Summary" heading you will see options to add in your location. Choose your country and area.

  5. Then choose the shipping option that fits your purchase. These options are:

 

Shipping options

  • You have purchased a print on paper.

  • You have purchased a painting on canvas under 45 cm (18 inches) at it's longest length.

  • You have purchased a painting on canvas over 45 cm (18 inches) at it's longest length.

  • You have purchased a painting on canvas that you would like rolled in a tube.

 

  • Please note that paintings rolled in a tube will save hundreds of dollars on international shipping.  Artworks that arrived rolled can be taken to a professional framer in your local area, and stretched for you at a fraction of the shipping price. Please note that I am not responsible for any damage to the painting once it has arrived safely with you.

Tracking and signature

All my artwork is sent via tracked courier with a signature required by yourself.  If you wish to have your painting insured, this will incur an additional fee.  Please email me, and I will get a quote for you before you make payment.

 

Framing

Most of my original canvas artworks are unframed, however there will be the occasional artworks on canvas that are framed. If the original artwork on canvas is framed, it would have cost me anything between $200 to $500 to frame with a professional framer, depending on the size of the artwork.  I cannot remove these frames.  If you wished to purchase a framed artwork, please ask me to get a quote from the shipping company, as the price for shipping will change from what is calculated at checkout.

Add a personalised message when sending an artwork as a gift

I am very happy to add a personalised message in a card when you purchase an artwork as a gift for someone else.  There is no charge.  Please contact me with the details of your message.

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