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Frequently asked questions

Prices are in New Zealand Dollars, however I have added a Currency App for you to see the prices in your own currency

However, if you are seeing the price in New Zealand dollars, you can work out the price by using  a currency converter.  For many countries, this means that you will pay less, due to the rate of the New Zealand exchange rate.  

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New Zealand Goods and Services Tax (GST)

New Zealand taxes are paid by me, the Artist.

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Duties, Fees and Taxes by the Buyers own country

Depending on where you live, there may be importing duties, fees and taxes.  This will be paid by you, the Buyer. The Buyer is required to find out what their Country duties, fees, and taxes are and are required to be paid, and are to provide their mobile number to the Artist, so I the Artist can add this information to the courier information, for their Countries Customs to contact them for any payment required.

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Payment Options

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I have two payment options:

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For New Zealanders: 

 

Cash, direct payment or Credit Card via Paypal

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I accept payments in cash, or direct payment to my bank account.

Please email me directly, rather than using the purchase option via the Cart.

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Direct credit or Credit card

 

Direct Credit or Credit Card payments are made via Paypal at Cart, which will enable you to pay via credit card. 

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Please expect a small surcharge from the paypal services for credit card use. The amount can be viewed under their terms and conditions.

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For New Zealanders: How do I purchase an artwork via the Cart? 

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  1. If you would like to purchase an artwork, click on the picture of the artwork and click on "Add to Cart".

  2. Then click on "View Cart" to head to the checkout.

  3. You can add, or delete items on this page.

  4. Under "Order Summary" heading you will see options to add in your location.

  5. Packaging and Shipping is included in the purchase price.

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For International Buyers: Original paintings

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Due to fluctuating shipping costs, shipping prices may change without notice.  Shipping prices are an estimate at Cart and may change at the time of purchase. 

Please select your country and the correct size of the painting before checking out the painting in your Cart.

Once the money has cleared in Paypal, I will then send you your purchase. 

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This will enable to make your purchase via Direct credit or Credit card, and Paypal will hold your money, until the item has been shipped and signed for by you.

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For International Buyers: Fine Art Prints

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Fine Art Prints and Canvas Prints are available, and are printed by an offsite professional printer who will print, and can frame your artworks.

 

At this time Free Shipping  is only available for Australian and USA buyers.

For all other countries, please select your country and artwork selection to bring up your shipping cost before checking out the artwork in your Cart.

 

If the incorrect amount hasn't been selected, the Artist will contact you to correct the shipping price.​
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Tracking and signature

All my artwork is sent via tracked courier with a signature required by yourself.  Please see my Shipping Policy.

 

Framing

Most of my original canvas artworks are unframed, however there will be the occasional artworks on canvas that are framed. If the original artwork on canvas is framed, it would have cost me anything between $200 to $500 to frame with a professional framer, depending on the size of the artwork.  I cannot remove these frames.  

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Add a personalised message when sending an artwork as a gift

I am very happy to add a personalised message in a card when you purchase an artwork as a gift for someone else.  There is no charge.  Please contact me with the details of your message.

CONTACT

Contact:  please contact me through my Contact Page

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Located in Wellington

New Zealand

Operating as a New Zealand owned business

GALLERY HOURS

Open all hours! 

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Andrea Robinson trading as
Andrea Robinson Fine Art
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Images and website content are the property of the Artist and are subject to copyright laws.
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